Thermal Stays

Novotel Bangkok Platinum Pratunam

★★★★ 220 Petchaburi Road, Ratchathewi, Bangkok, TH

9.2 guest rating· 3819 reviews

About this hotel

Prime Location Above Platinum Fashion Mall

Located directly above the popular Platinum Fashion Mall, Novotel Bangkok Platinum offers modern air-conditioned rooms with free Wi-Fi, making it a shopper's paradise.

Luxurious Amenities

The hotel features stylish rooms decorated in neutral shades, equipped with flat-screen TVs, well-stocked minibars, and private bathrooms with hot-water showers. Guests can also enjoy the outdoor pool, fitness centre, and 24-hour room service for a comfortable stay.

Convenience and Entertainment

With a self-service business centre, children's club, and various dining options including The Square Restaurant and Bar9 Beer Garden, Novotel Bangkok Platinum ensures a convenient and entertaining experience for all guests.

Book now to experience luxury and convenience at Novotel Bangkok Platinum!

Amenities

  • WiFi available
  • Fence around pool
  • Infinity pool
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Fitness center
  • Fitness classes
  • Fitness facilities
Show all 97 amenities
  • Free Parking
  • Private parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • ATM/cash machine on site
  • Babysitting/child services
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Indoor play area
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Steam room
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

220 Petchaburi Road, Ratchathewi, Bangkok, TH

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.23819 reviews

+ Excellent service and staff+ Great location for shoppingInconsistent housekeepingLimited variety in breakfast options
Cleanliness8.5
Service10.0
Location9.5
Room Quality9.0
Amenities9.0
Value for Money9.5

Great short stay...

9.0

Closest to Platinum Mall

Bathroom facilities. Nothing to hang up clothes or wash inners

DIANA · AE · 2026-07-25

I would definitely be coming back to this hotel next time and have been recommending it to friends and family for its ac

9.0

Perfect location for everything

Bedside table could have been drawers instead so we can put additional items. With the phone there and the clock there’s not much space for our phones/tablets/book etc to put into.

Joan · AU · 2026-07-24

Awesome. Stayed many time when in Thailand and will stay again when we come back.

10.0

Convenient. Close to major shopping area.

Chaweewan · AU · 2026-07-23

לא כיף.

2.0

ארוחת הבוקר והקרבה לקניונים.

הזמנו חדר לשלושה מבוגרים וקיבלנו מיטה גדולה ומיטה מתקפלת שהייתה לא נוחה בעליל. ביקשנו להחליף חדר לחדר עם שלוש מיטות או מיטה שתתאים לגודל של מבוגר ולא תשבור את הגב, הם היו כל כך נחמדים שישר הסכימו הגענו יום למחרת לחדר החדר, קיבלנו את אותו החדר, גדול אוליי בעוד מרצפת נוספת ואותה מיטה מתקפלת, ניגשנו לקבלה להבהיר אוליי לא הסברנו את עצמנו טוב. הבחור בדלפק ענה שזה החדרים שיש להם ואין להם אופציה לשלושה מבוגרים ואין אפשרות לעוד מיטה. אמרנו טוב מה נעשה כבר נשאר לילה אחד, ביקשנו להאריך את זמן הצ׳אק אאוט כי הייתה לנו טיסה מאוחרת ביקשו 100 שקל נוספים לכל שעה לחדר. העדפנו שלא לשלם סכום כזה על כמה שעות והבחור בדלפק אמר לי שאין לי מה לדאוג יש מקלחת לשימוש לפני הטיסה שלנו, אני התלהבתי אמרתי הכל יהיה בסדר. בסוף אני עולה לפני היציאה לשדה לאזור הבריכה איפה שהוא אמר אני רואה מקלחת של בריכה, אפילו לא תחומה א עם איזה קיר. בושה למלון הזה, בושה לצוות שחושב שהוא בסדר והמנטליות של חוסר הבנה שלקוח עובר חוויה לא נעימה, לדאוג לו לפיצוי.

ירין · IL · 2026-07-23

Guest review

9.0

Everything in the hotel was very, very excellent. It is one of the best hotels I have ever stayed in.

The air conditioner was bad and the bed was uncomfortable.

MOHAMMED ALTHAGAFI · SA · 2026-07-23

Guest review

9.0

قريب جدا من الاسواق

للوصول الى الغرف تحتاج الصعود الى اصنصيرين

REEM · SA · 2026-07-22

Good to know

All reservations must be guaranteed with a valid credit card when checking-in, unless otherwise specified.

Upon check-in, the hotel requires the card holder to present the credit card used for making the reservation. Otherwise, the credit card authorization form must be signed and provided to the hotel prior to arrival.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Internet

WiFi is available in all areas and is free of charge.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 15 years old stay for free when using an existing bed.

People no matter the age stay for THB 1,600 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.