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JW Marriott Cancun Resort & Spa

★★★★★ Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, MX

9.1 guest rating· 657 reviews

The waters here

At JW Marriott Cancun Resort & Spa the spa is the point, not an afterthought: it lists Hot tub/Jacuzzi, Sauna, Spa/wellness center, Hot spring bath and Steam room.

About this hotel

Luxurious Beachfront Oasis

Exclusive Mayan-Inspired Spa : Experience spiritual revitalization at the exclusive spa offering a range of pampering treatments for ultimate relaxation.

Elegant Guestrooms with Stunning Views : Indulge in lavish amenities including flat-panel LCD TVs and luxurious bedding while soaking in breathtaking views of Cancun's white sand beaches and the sparkling Caribbean waters.

Beachfront Balconies for Serene Relaxation : Unwind on your private balcony overlooking the turquoise waters, a perfect spot to enjoy the beauty of Cancun's beachfront.

Book your stay at JW Marriott Cancun Resort & Spa for a truly rejuvenating and luxurious beach getaway.

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Rooms & rates

Ocean View Deluxe King with Balcony

Sleeps 3 · 43 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Premium Ocean View Deluxe King with Balcony

Sleeps 3 · 43 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Level for 2 adults, Premium Ocean View Deluxe King with Balcony

Sleeps 3 · 42 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Level for 2 adults, Presidential Suite

Sleeps 4 · 86 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Ocean View Deluxe Double with Balcony

Sleeps 4 · 43 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony

Sleeps 4 · 86 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Club Level for 2 adults, 1 Bedroom Larger Suite

Sleeps 4 · 86 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Deluxe Room, 1 Double Bed, Balcony

Sleeps 4 · 43 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door

Deluxe Room, 1 King Bed

Sleeps 3 · 43 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door

Club Level for 2 adults, 1 Bedroom Suite, Balcony

Sleeps 4 · 89 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Indoor pool
  • Kids' pool
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Sauna
  • Hot spring bath
  • Fitness classes
  • Fitness facilities
  • Free Parking
  • Breakfast in the room
  • Restaurant
  • Bar
Show all 75 amenities
  • Barber/beauty shop
  • Air conditioning
  • Beach
  • Beachfront
  • Private beach area
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Babysitting/child services
  • Car hire
  • Chapel/shrine
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Diving
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Food delivered to guest room
  • Games room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hammam
  • Hand sanitizer in guest room and key areas
  • Hot tub/Jacuzzi
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Snorkelling
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Sun umbrellas
  • Tennis court
  • Terrace
  • Water sport facilities on site
  • Wine/champagne

Location

© OpenStreetMap contributors

Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, MX

Check-in
from 03:00 PM to 11:00 PM
Check-out
until 12:00 PM

What guests say9.1657 reviews

+ Excellent service+ Beautiful resortFood quality needs improvementElevator issues
Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money9.1

Guest review

10.0

Everyone was so friendly and helpful

Nothing

Lisa Sobel · US · 2026-08-23

Guest review

10.0

We would like to sincerely thank Mr. Luis Angel Chan for his kindness, patience, and professionalism. We had an issue during our stay, and he handled it with great understanding and made sure we felt well taken care of. His excellent attitude truly made a difference in our experience. A special thank you to the Club 91 team, especially Chef Luis, for the wonderful service and delicious food. We truly appreciate everyone who made our stay so enjoyable!

Juan Andres · CA · 2026-08-22

Beautiful and relaxing experience

10.0

The property is located at the beachfront and is exceptionally beautiful!

We loved everything.

Aaditya · US · 2026-08-22

Guest review

7.0

Swimming pool

Renovation works very noisy

Filomena · GB · 2026-08-21

Guest review

9.0

L’hôtel possède tout ce qu’il faut pour passer un bon séjour l’équipe est au petit soins, top

La piscine chauffée est peut être le seul défaut

Amine · FR · 2026-08-20

Guest review

10.0

Amazing property, access to beaches, great service

Restaurants can be better. Breakfast service is overpriced and lacks attentive service.

Shyam · SG · 2026-08-16

Thermal Stays · questions

What thermal or spa facilities does JW Marriott Cancun Resort & Spa have?
Its listing shows Hot tub/Jacuzzi, Sauna, Spa/wellness center, Hot spring bath and Steam room. Opening hours and any spa surcharges are set by the hotel.

Good to know

Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.

At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.