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Thermal Stays

Mercure Resort Sanur

★★★★ Jalan Mertasari, Sanur, ID

7.7 guest rating· 2146 reviews

The waters here

At Mercure Resort Sanur the spa is the point, not an afterthought: it lists Spa/wellness center, Hot spring bath and Spa/wellness center services.

About this hotel

Beachfront Balinese-Style Accommodation :

Mercure Resort Sanur Bali offers a unique experience with its traditional Balinese-style thatched roof villas. The 2 outdoor pools and spa nestled in tropical landscapes provide a serene retreat for guests. Free WiFi and welcoming staff ensure a comfortable stay.

Leisure and Entertainment :

Guests can enjoy a variety of sports activities including tennis, volleyball, and badminton. The resort also offers tour services and vehicle rentals for exploring the beautiful surroundings. End the day with sea-view dining and live entertainment at Pandawa Restaurant.

Relaxing Holiday Homes :

Etang Vallier Resort boasts holiday homes with terraces, TV lounges, and kitchens. The outdoor swimming pool, mini-golf course, and children's playground offer fun for all ages. With a bar and restaurant overlooking the lake, guests can unwind in a picturesque setting.

Book your stay now at Mercure Resort Sanur Bali or Etang Vallier Resort for a memorable vacation experience.

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Rooms & rates

Executive King Room

Sleeps 3 · 42 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Executive Twin Room

Sleeps 3 · 42 m² · 2× Twin bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Family King Room

Sleeps 4 · 88 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Deluxe Twin Room

Sleeps 3 · 40 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Superior King Room

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Superior Twin Room

Sleeps 2 · 32 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Deluxe King Room

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Family Room with King Bed and One Sofa Bed

Sleeps 4 · 79 m² · Extra-large double bed (Super-king size)

Family Room, Multiple Beds

Sleeps 4 · King bed, 2× Twin bed

  • Desk
  • Laptop-friendly workspace
  • Air conditioning
  • Furnished balcony or patio
  • Bathrobe

Tranquil Getaway Package At Superior Room

Sleeps 3 · 32 m² · Large bed, 2× Single bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Minibar

Amenities

  • Free WiFi
  • Kids' pool
  • Outdoor pool
  • Swimming pool
  • Spa/wellness center
  • Spa/wellness center services
  • Hot spring bath
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Barber/beauty shop
Show all 103 amenities
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Airport shuttle (additional charge)
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Babysitting/child services
  • Beauty Services
  • Bike tours
  • Canoeing
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • Children's playground
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Currency exchange
  • Cycling
  • Daily housekeeping
  • Darts
  • Delivered food - securely covered
  • Diving
  • Dry cleaning
  • Evening entertainment
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Garden
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Indoor play area
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Live music/performance
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Shuttle service
  • Shuttle service (free)
  • Smoke alarms
  • Snorkelling
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun umbrellas
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Wheelchair accessible
  • Wine/champagne
  • Yoga classes

Location

What guests say7.72146 reviews

+ Friendly staff+ Great location near the beachCleanliness issuesOutdated room facilities
Cleanliness6.3
Service8.3
Location9.3
Room Quality6.7
Amenities8.3
Value for Money7.7

Disappointed

8.0

Sadly we were early so we thought go to front bar to wait a number of things on the menu they didn’t have eg spring rolls

We were told they would text us when room ready didn’t get notified worse we were sitting in reception it was only when I went again for third time they said oh room has been ready for awhile and told luggage in room then it wasn’t waited and then went back on got it.

Milton · AU · 2026-09-04

Guest review

7.0

The grounds and pool are lovely, beautiful by the beach. As always the Bali staff are very caring.

The rooms really need a makeover, we could see repairs have been covered by tape then painted over, the shower head was in the corner of the shower so you had to stand by the wall, at least there was nice hot water, the bed was comfy and we did sleep well, until the cleaners started in above rooms it was like a herd of Elephants up there! Lovely to come back to the room and see towel animals on the bed 😍 Its sad as the property is relying on location to bring in the clientele when infact the rooms do a lot for those on holidays too. I had breakfast once only as the omelette I ordered was only partially cooked , never went back again . I thought the menu was a bit boring as I did try a few things from it and flavour was lacking from the food , we had better food from the wurangs outside the Prama hotel.

Diane · AU · 2026-09-04

Guest review

4.0

The location was ok. Staff were really nice and friendly.

The resort is extremely outdated. The breakfast was quite basic by resort standards. Our room was very ordinary. We were locked out twice and eventually the mechanism was fixed. I don't like to be negative, but in this case, the owners have completely neglected the resort....and it shows!

Paul · AU · 2026-09-04

KANONBRA

9.0

Otroligt trevlig personalSTORT❤️till städaren Eka! Kanske lite mörkt på området kvällstid! Frukosten helt ok!

Kanske börjar det bli lite slitet här o där. Men det gör inget!

Auvo · SE · 2026-09-04

Enjoyed the stay, paid for better room and got a comfortable mattress

7.0

Good location and nice and quiet

Bathroom exhaust fan doesn’t work, just makes noise.

Michael and Debbie · AU · 2026-09-03

Guest review

6.0

La piscine est vraiment super et l’emplacement de l’hôtel est idéal.

L’hôtel est assez vieillissant et mériterait quelques rénovations pour être à la hauteur de son emplacement et de ses belles installations.

Laurine · FR · 2026-09-03

Thermal Stays · questions

What thermal or spa facilities does Mercure Resort Sanur have?
Its listing shows Spa/wellness center, Hot spring bath and Spa/wellness center services. Opening hours and any spa surcharges are set by the hotel.

Good to know

Please note that any room rate inclusive of breakfast is for up to a maximum of 2 adults only. Any extra person will be charged separately.

A deposit may be required at the property.