Dreams Natura Resort & Spa - All Inclusive

Good for kids, food below average but the kids liked it.

7.0

I would never go back to dreams natura ever again. Ruined my cousins wedding and my experience of México

1.0

The spa

− The staff made me and my family feel very uncomfortable. We felt like we were being discriminated against. Telling my family we had to be inside our room at a certain time. The food was not well cooked, alcohol and non alcohol drinks were super watered down. THE BEACH WATER WAS DISGUSTING! The beach was actually closed, the water was literally brown. They did not disclose that there was no beach, that’s a main part for my vacation. The resort is surrounded by swamp waters and there’s raccoons everywhere. Someone even said they seen a gator on the sand. The cab drivers and staff were literally extorting us over charging for everything.

Have been multiple times

10.0

Amazing resort lots to do for kids this was our second time going tho the resort and would recommend to anyone

Family vacay

8.0

⭐️⭐️⭐️⭐️ Dreams Natura — August 14–20, 2026 We recently stayed at Dreams Natura from August 14–20 with Impression Black status. This was our second stay, after visiting in December, and overall we had another fun trip with our guests. Fernando and Fernando (butlers) were terrific and really made us feel well taken care of. Javier was also amazing—he kept our drinks filled and provided great service throughout our stay. At the Preferred Pool, Roger took great care of us and got us set up daily, and Nancy was a wonderful server as well. The kids had a great time on the water slides and lazy river, and we enjoyed participating in activities like Zumba and beach volleyball. The food was overall good, and there was a nice variety of options throughout the resort. Since this was our second stay, we did notice some differences from our December visit. One of the things we especially liked last time was that the Preferred Pool was adults-only, but children are now allowed, so the atmosphere was different. We also didn’t receive an upgrade this trip. As Impression Black members, our only additional perks were a complimentary 25-minute chair massage and one complimentary cabana which we took advantage of. We also noticed that the fan in our room was quite noisy, which was frustrating. We brought my best friend, her husband, and two of their children with us this time, so it was a much more family-oriented trip. One evening we weren’t allowed into the arcade, which was strange and disappointing, especially since we had the kids with us. We also did a photoshoot during our stay. Unfortunately, we weren’t particularly happy with our photographer, so that experience could have been better. That said, we still had a fun family vacation and were well taken care of overall. The staff members who provided service to us really stood out and made a positive difference in our stay. Overall, we enjoyed our time at Dreams Natura and had a great family trip. We would consider returning again.

My horrible experience

2.0

Terrible customer service. Worst food. Half the staff don’t speak English. No smoking allowed. Beach all sea weed. Sewage smell 24/7 Mosquito central Save your money and go down where worth it

Miguel is AWESOME!

10.0

Miguel and his team were excellent! My son had so much fun playing soccer with him! Highly recommend and so grateful for him and his team!